Reviews of Toews Sewing in Abbotsford

I don’t know about in person or in store. But buying the item through their amazon shop was a nightmare. I rarely will buy 3rd party ship and sold. But for the most part I trust amazon if it’s shipped by them. Even if it’s 3rd party item.

But returning was a nightmare. Due to issues with the first machine that arrived. I was seriously considering it was a mistake to buy two expensive machines from a seller I’ve never bought from and have them showing up back to back deliveries. So I made the decision to send one back. Unopened. In fact. It never even came in the house. The box sat outside. From the day it arrived to the day we finally managed to get it shipped back.

You would think it should not be that hard. But. $2.06 ups paid pick up 8x each time excuses of truck is full sorry cannot take gets old and irritating super fast. Feb 26 the return started. March 4 is when we finally. Got them to take it back. About $18 in pick up fees (don’t forget it’s only $2 a pick up…. Yeah. For the same 1 item… ridiculous)

Finally get ups to take it… now it wants to max out the 5-6 days ground. Find. It tracks back to amazon Monday 13th of March. Guess what day today is? 21st of March. Yep. And credit card was due March 18….. yep so now I’m hit $90 interest as who would pre pay $3500 only to get it refunded and sit as credit on their credit card? And no one expects it to take THIS LONG! Most of this issue if not all. Could have been avoided. If amazon just lets people pick courier. I did try several times to ask for CANADA post label.

Anyways. They have now had it 1+ week at amazon warehouse. And yeah they just decided they will take their sweet time to refund. So. I’ve decided to make it my mission. To leave this review everywhere possible. During the time I am being told unreasonably to wait. For a refund that does not need to take this long! It’s a freaking box nearly the size of a dishwasher. Unopened. And the freaking ups barcode is on 5 sides of the box. That’s right. Top. And all 4 sides.

I would warn everyone about buying these on Amazon unless they were absolutely sure they will keep it. Nightmare.