Reviews of LA Fitness - BURLINGTON NORTH - APPLEBY LINE in Burlington

I joind the club on Oct.28 2021
And using pool and sauna..I am
Very much satsfied with the friendly
Receptionist and Manger.

Scammers, I came in November 2020, asked to cancel my membership and my wife's membership. Fast forward to this year, they 'reactivated' the accounts. I spent 20 minutes on the phone for nothing until I was handed over to the manager who said they would not refund me except one month, claiming emails were sent out. I never got that email and regardless it's not my fault their reps screwed up. I was explicit asking CANCEL and I came in person (long lineups covid time)

They insisted on freezing my membership when I specifically told them I am CANCELLING as I go to another gym all together (I moved gyms). They tried to outtalk me on the phone and I told them outright, stop it with the run on sentence, you messed up and this is terrible customer service. Taking my money when I never stepped foot in the gym. Shame on you thieves.

As far as the gym goes, one of the better LA fitness gyms BUT it's junk compared to proper gyms, never going to an LA Fitness ever again. Also when COVID happened first, their lineups and other non-sense was bs, I got 40 minutes to workout (considering lineup, bathroom, cleaning, etc...). Other gyms have fobs and scheduling and you get an hour and a half and no one RUNNING AFTER YOU screaming to get out. Disgusting.

Stay away