Reviews of All Season Motorsports Inc in Calgary

I recently rented a snowmobile from All Season, everything seemed good until I started to ride the sled, there was a problem with the cooling capability and the engine light would constantly go on. After losing a day of riding and speaking on the phone with a tech from Calgary for an hour or so, the problem was diagnosed as a lack of anti-freeze. No worries at least I wasn’t stuck in the middle of the bush with a broken down sled, the problem was solved and the next day I was riding again trouble free. When I returned the sled, I asked for a refund for the day that I lost due to the break-down (which was totally out of my control, and the maintenance issue with the rental company) I wasn’t asking for a total refund on the rental, I wasn’t asking for a refund for the 20 bucks I had to spend on new antifreeze, the gas to get to the trailhead, the cell phone charges or for the hour of long distance to the tech, I thought this was fair. Everyone at the store thought this would be alright, the problems started after waiting 4 weeks for the refund. After sending an email asking for the status of the refund I was given a rude reply stating that I was no longer entitled to the refund and that someone else in the organization was reviewing my claim.

Personally I think that the rental service is good, the machine seemed to be in good condition and I was happy with the service when picking up the sled. However, when a problem was encountered All Season fell through and turned into a beast to deal with. I would look elsewhere when looking to rent an off-road machine.