Reviews of AspenClean in Calgary

Use this company at your own risk! We hired them to clean our house the day before we were having pictures taken in order to list our house for sale. After the cleaners arrived, my husband and I had lunch and left. We returned about 10 minutes before they were supposed to be done and one of the cleaners started apologizing saying that she had broken our microwave. Sure enough the door was hanging off the microwave by the wires, our kitchen cabinet was also damaged by the door falling. She left practically in tears saying Aspen Clean would cover any costs. I called the company twice that evening and they told me they would cover the costs to replace the microwave and compensate for the damaged cupboard. My husband went out that night to buy a a microwave in stock at an appliance store. The next day I called again and was told again they would cover it, and I asked for them to email me so I had it in writing. When I got the email they had done a 180 and said that our microwave wasn’t functional before they arrived, and they refused to pay for it. This was a lie, both my husband and I used the microwave while the cleaners were there and it was working fine. Meanwhile, we had to delay listing our house until we could get the microwave installed above the stove. They also accused us of having purchased the microwave earlier and trying to scam them into paying for a microwave that we had purchased before they cleaned our house, even though we have proof that the microwave was purchased the evening after the house was cleaned. This company is run by horrible people and we’ve been told by one of their employees that they treat their employees horribly. If I could give them zero stars I would.