Reviews of Britannia Kingsland Veterinary Clinic in Calgary

If I was able to give this 0 stars I would. Dr. Lisa Hamill not only a horrible vet, she is also a horrible person. She will try and upsell you every chance she gets. We were told in March 17th that our 12 year old dog had diabetes. We had no idea at the time that her glucose levels were dangerously high and she needed insulin immediately. We were booked in 5 days later to get her insulin. She deteriorated rapidly. We did not understand how bad her diabetes was, and honestly, didn’t worry as we figured it wasn’t that bad if our appointment wasn’t for 5 days. Even at the appointment on March 21, they told us not to start giving the insulin until the next morning. So that is 6 days later in March 22. We have the insulin every day, changed her food. She declined, and lost her sight. We took her in to get her levels tested again and she was even higher. Hamill increased her insulin by one unit. The following day I spoke with another vet who confirmed that the right thing to do was to put our dog down. I confronted Hamill this morning and she was defensive, dismissive, and told me she hoped to never see me in the clinic again. She did not want me to get my dogs insulin or food from another place because she wanted the $$. So we watched our dog suffer unnecessary for her last days. Our dog should have been sent to emergency to get her insulin if they didn’t have appointments available. We were so clear about the quality of life for our dog. She took that from us. And was rude and horrible to me at the end. Find another vet. She is absolutely horrible.