Reviews of Little Red Inc. in Calgary

A Regrettable Residency at Arriva 433 11th Ave SE
My wife and I embarked on our residency journey at Arriva with optimism, swayed by its promise of a comfortable urban living space. Regrettably, our expectations were soon marred by a series of inconveniences and dismissals that, I feel, warrant a candid account for prospective residents and realtor clients.
Our first notable challenge was the repeated requests not to use the toilets for extended periods during the night owing to maintenance issues. The suggested alternative—an external facility—proved nonexistent on two occasions. One can only imagine the distress and discomfort caused by such an essential utility's unavailability in one's dwelling.
We encountered a significant heating system failure shortly after settling in during the merciless Canadian winter. It was seven months before the required parts arrived, and even then, a lack of communication persisted as to when full functionality would be restored. For many, a home's warmth is a taken-for-granted comfort; it has become a daily uncertainty for us.
The overarching concern, however, was the response—or lack thereof—from our realtor, Ryan Kearns, and the property management. The apathy displayed towards our repeated appeals for resolution was disheartening. When assertiveness was exercised, it was met with allegations of aggression—a narrative all too familiar and discomfortingly evocative of racial stereotyping. The cultural dynamics of my Black heritage and my wife's Ukrainian identity appeared to shade our interactions with an unwelcome bias that no tenant should ever feel.
It is with a heavy heart that I recount these experiences. The essence of a home extends beyond its physical confines—it is the reliability, service, and respect offered by those entrusted with its provision. On this accord, I find myself compelled to dissuade others from engaging with Ryan Kearns as a realtor or entering into a tenancy with Arriva. The veneer of professionalism and hospitality should not be mistaken for its substance, which, in our case, was sorely lacking.
A home is one's sanctuary, and how we were disregarded has left a lasting impression. I share one in the hopes of spurring change and reminding all within the real estate and property management professions that accountability and respect should be paramount, irrespective of one's background.