Reviews of Garage 104 in Edmonton

PLEASE READ THIS OVER BEFORE CHOOSING THESE GUYS. How this place has the ratings they do is beyond me. I went in to have my seat covers swapped, repaired, and cleaned. I purchased some seats out of a wrecked vehicle and wanted the covers swapped over to the seats in my vehicle. I also wanted them to repair some trim pieces (this was priced after the fact). I told them i wanted everything to look brand new.
$1300 quote
The quote listed:
Switch over seat covers $500
Fix and repair bolsters / inserts $700
Clean $100

Great, they gave me a decent quote and i went ahead with their service. They told me they had to order some swede so it’ll take a few days. They kept the seats from the wrecked vehicle to take the covers off and repair them. I didn’t receive any calls for a couple weeks so i called to see what was going on. They told me the seats were done and to bring my vehicle in.. where was my call? Anyways.. i bring my vehicle in to have the covers swapped over. They said it’ll take them a couple days. I ask to see the repairs and i notice they have the covers installed on the old seats. (these seats will not work on my truck as they have different power functions) They were most likely just trying to take a shortcut but blame it on miscommunication.. Fine, i leave them my vehicle and tell them to put those covers on the existing seats in my vehicle. Couple days later i get a call saying the foam on the seat covers and my seats are not compatible and it’ll be an extra $600. I was very hesitant on that price but ultimately agreed. Turns out after calling some other upholstery places after the fact that the $600 was indeed a rip off. Anyways, i get a call the next day to come pick up my vehicle. I go there and they give me the bill.
The bill: $2357.25
switch over seat covers$500
Fix and repair bolsters / inserts $700
Replace foam $600
Clean $100
Repair trim $300 (this price was agreed upon)
Shop supplies $45

I notice that they didn’t repair the inserts on my seats they only cleaned them. I question them and they once again blame it on miscommunication. They tell me that this was not included in their initial quote (which it 100% was) and try to charge me an additional $400. I basically tell them to kick rocks and fix it. They agree. I come back the next day and the seats look decent.. not great but decent. Drivers seat does not match. At this point i’m over it.. I go to pay and this is the new bill they gave me. Completely different from the previous day.
The bill: $2488.50
Switch over seat covers $500
Fix and repair seat covers $750 ??
Replace foam $600
Clean $100
Repair trim $375 ??
Shop supplies $45

I question them on it and they tell me that the trim actually was supposed to be $375 (unlike we agreed on) but had no excuse for the extra $50 on the seat repairs. At this point this is laughable. I tell them to give me yesterdays bill and they do it without hesitation as if they got caught. I get home and here’s what i find. Broken piece under the seat, seats are not clean, absolutely disgusting rear pouches in the back of the seats.

Take from this what you will but this is place is an absolute joke. They give you a decent quote then up charge. The job they did on the repair was decent, aside from the fact that they tried to get away with cleaning instead of repairing. The clean is atrocious and that is evident from these pictures. They left broken pieces without mention. They literally tried to charge more than the previous day in hopes that i wouldn't notice, so that sums up their customer service.