Reviews of Gateway Toyota Edmonton

We want to give a huge shout out to Gateway and their amazing service staff, especially Troy Vinthers. We had our vehicles fuel tank sugared which resulted in it needing the entire system replaced. Troy was our key point of contact at Gateway. He went above and beyond to communicate with us and keep us in the loop regarding our vehicle. Whether is was parts delays, or insurance delays, he kept us up to date and at ease during an insanely stressful situation. When we found out one of the parts is delayed with absolutely no date when it may be available, he sought out an alternate option, resulting in our repairs only taking a few week instead of a few months to a year. I cannot say enough about all the ways the whole staff made us feel important and worked hard to make the process smooth and as quick as possible for us. We are now, happily, back in our vehicle and know exact who we will be calling if we need anything. Thank you so much to Troy and Gateway!!! Customers for life!