Reviews of SkyShuttle Airport Service in Edmonton

Worst shuttle service possible, thought I would save money and time by booking with these folks boy was I wrong! No departure guarantees, and they admit there is 100% no reason for them to ask you for flight info because they don't actually care what time you get in - they have no set schedule and what time you leave the airport is completely random. Upon arrival at their airport kiosk was told I'd have to wait over an hour for the next shuttle [to go 15 mins away]. Flight already arrived late so hopped in a cab and called them from the taxi to demand a refund since they could not meet basic service levels. Was told by manager on the phone that the next shuttle was only actually 20 mins out and that their clerk at the airport mis-informed me. She apologized and offered to process the refund. Months later and after multiple emails to their support team they come back and say some mid-level manager has suddenly refused to honor the refunding citing some garbage internal corporate policy - even though they told me over the phone and in writing they would process it. Don't use this service, turns out Edmonton has uber and even if they didn't I'd rather pay twice as much in cabs than give these scumbags any of my heard earned coin. Company run by idiots - save your time and the headache and download uber before you depart or at the Edmonton terminal. These guys are dishonest and total morons - you've been warned!