Reviews of Halstead Gardens - CLV Group in Hamilton

DO NOT RENT FROM CLV GROUP! I lived in the pier tower buildings for almost 2yrs and have had too many issues to count. We were told there would be a gym & pool opening up, 2 years later they haven’t even started renos for it. We were told there is 24/7 on site security, yet there is almost never security here, the lock on the main door was been broken for over a year, and the doors to the underground are left open constantly because they don’t always work. Theres been many break ins to the cars underground yet nothing is done about it. The front buzzer doesn’t even work half the time. There are constant issues yet you can never get ahold of building admin or they say they’ll call you back and never do so. The admin office was closed for months due to understaffing & tenants were not informed. It took 16 calls, 4 emails, & dealing with 4 separate people over the course of 6+ weeks before they’d even assign me a parking space, then I had to contact them 4x to have it changed. The first 2 spots they gave me were assigned to other tenants, so rude notes were left on my car telling me to park elsewhere. Next spot was underneath a leaky pipe that caused rust/damage to my car and they would not compensate me. Elevators constantly down or barely working, one has broken down for over a week & today they put the other one service as well causing me and an elderly woman with groceries to wait 20+ minutes to use an elevator. We had no hot water almost all weekend. They do nothing but decorate the building & raise rent. We’ve had issues with roaches & mice & BED BUGS. They also literally stole money from my bank acct; I gave my notice to vacate & was told my rent deposit would be applied yet they still took my rent in full. This caused my account to go into overdraft, and their solution was to mail me a cheque which could take 4+ weeks, and gave me absolutely no compensation. They left me with a negative account balance not caring that I have bills to pay + moving expenses, THANKS CLV! Even though Im moving they had the audacity to send me a notice of rent increase. I am very disappointed with my experience here & do not understand why my rent would be raised when CLV clearly does not even have enough staff or consideration to meet the needs of their tenants. The rental price of units same as mine have gone up over $600 in under 2 years. WHAT ARE THEY CHARGING SO MUCH FOR?