Reviews of Motor Werke in Kelowna

Motorwerke is a textbook example of roadside robbery. I took our 2012 Mercedes Benz ML350 Bluetec for them to inspect some oil leaks. They quoted over $5000, immediately telling me they wanted to replace the parts near the leaking seals on suspicion ($3000 alone of the quote) instead of just replacing the gaskets and monitoring it going forward. The full quote of recommended maintenance totalled up to $14,987.24 and included multiple duplicates, $71 litre of transfer case oil (other shops in town charge $14-$20) & other ridiculously high charges. I said no to their quote, however they tried double charging me for the additional hour I approved and I had to fight that charge & I walked away paying over $400 for them to look at the car. If the email you send to your customer has to say "Do not have a heart attack when seeing the total!", you are ripping people off. I know cars & they weren’t able to pull one over on me, but if you’re reading this and you send your partner or someone who doesn’t know cars here, they’re going to get sucked dry of money and robbed on the side of the road. Stay Away.