Reviews of Terry-Jos Hair Design in Kitchener

Worst hair cut of my life. Went in the morning of my daughters wedding and got highlights. The salon staff were clearly unhappy. RUDE to add. Sat down in the out dated chair as they pulled and tugged on my hair. I told them I needed my hair done by a certain time and I was ignored. The old women doing my hair left me for an extensive period of time with the dye in my hair to attend to her regulars. To cut the story short I had to rush out in tears because the color was not right and ran to the wedding only to be 15 mins late. After the wedding i had several indivduals laugh at my expense. They said my hair color should be "chesse in a can". Im heartbroken. Dont waste your time or money.

Excellent customer service and splendid attention to "the little things". Extremely courteous and friendly staff. An experience of "getting spoiled" without being overwhelmed.