Reviews of Cendirect.com in Lachine

Absolute waste of time and effort dealing with this company. They practice some pretty unethical business practices and put the blame on you as a customer. Placed an order and item was in stock and charged me and had "shipped" on the order information. Called to check in on the status and they told me they sold my item out from under me to someone else and refuse to fulfill the order at the original purchase price despite having more stock. They expect me to wait another month until December to receive the order at the already purchased price because they aren't willing to make any corrections to their mistake. It was supposed to be shipped today (Nov.8/2022) On top of that they are trying to gouge me with a new price to fulfill the order sooner from their own warehouse despite them having stock and having the full ability to fulfill the order. They had the audacity to bring up their profit margins as a reason they can't be bothered to fulfill my order properly (over about a less than 20$ difference.) despite the delays and their own screw up. Zero compromise and frankly it speaks volumes about them as a business and their customer service. Extremely petty and shoddy customer service. AVOID CENDIRECT AT ALL COSTS.