Reviews of Lake Country School Of Dance in Lake Country

I had my daughter taking cheer and jazz classes here, we had to leave the country for an emergency and was told we had a credit. No check was ever issued, I called back a couple of years after and was told that the credit was still there. Now I am being told that there is no evidence, the person who responded my email insinuates that I am lying about this matter “you are a former customer saying we owe you money.” The owner has basically told me that I have to find proof while this should be their responsibility “unless you can find proof we will no longer reply.” So I was penalized for something they should have done as businesses, they should have never waited to issue a refund, a good business person doesn’t wait for their customers to ask for their money back. They didn’t delivered a service, the refund should have been issued in a timely manner and now I am left trying to find an email they never sent, so that I can get my money back. They basically are asking me to find something they never sent because they don’t want to refund the money. Be careful, get a paper trail for everything you do with this company. Disappointing to say they least.