Reviews of Highbury Ford Sales Ltd in London

Went to Highbury Ford last week to look at some new Ford F-150 after talking with Jake Welch I decided to buy a new truck. I called a topper company to see if I could buy a fiberglass topper for this truck I was told they had the topper in stock. Also required a brake control and Jake told me that I could put a after market one on this truck because the factory ones were on back order and didn’t know when they would come in. So I signed the papers at 4pm. After making some calls the next morning I could not install a after market brake control due to the air bags for your knees and the topper for the truck was not available any more. I found this out at 9 am the next morning. I then called Highbury Ford and talked to Mike Oliver (Sales Manager) and asked him for my $500 deposit back that I didn’t want the truck because I couldn’t get a topper for 12 weeks and the after market brake control couldn’t get installed on that truck and he told me sorry about my luck you bought the truck. I then drove to Highbury Ford and was there around 2 pm and talked to Jason Vitali General Sales Manager (Owner) and after talking with him he
Decided to call 911 on me because I wanted my deposit back. That night I sent 6 people at Highbury Ford a email stating I didn’t want the truck any more. The next day I received a call from the police that I am not allowed on the property or I will be charged with trespassing. I still have not received anything back from Highbury Ford
There is big shortage of trucks so why steal peoples deposit

Beware of dealing with this company.

They will steal your deposit!!!!

If you want your car vandalised just leave at Highbury ford. Then they can try and sell you parts to fix it. Pathetic dealership. Stay clear.