Reviews of South London Infiniti Nissan in London

I took my 2018 Leaf in for a recall. At the time, Chris Purdy asked for the ownership, saying it was necessary for the technician. My ownership and insurance slips were both in the binder with my owners manual. I expressed concern at the time that I was handing over all of my valuable documents, but Mr Purdy assured me that he would take personal responsibility to make sure they all ended up back in my car. When the car was returned to me, I stupidly did not look in the glove compartment to ensure that everything was back. It was not. And Mr Purdy took absolutely no responsibility in the matter. I was told that I'd be reimbursed for the cost of the ownership, but they claimed that they never had the owners manual. Absolute lies, and exceptionally poor service. Having read some of these other reviews, I guess I should count myself lucky that all I lost was an owner's manual (although they are not easy to come by). If you can avoid this dealership, DO SO at all costs. They're all smiles and friendly until you need them to actually live up to their word.