Reviews of Locanda in Milton

I recently moved to Milton and a colleague highly recommended this restaurant, so we were excited to have a great experience. I made a reservation and when we walked in, we were told to take a seat by the window so we did. A few minutes later the same guy asked us to move because he had a party of 6 and needed the space. Without hesitation, we moved. A few minutes later he came by (balancing plates he had cleared from a table) and asked if we were ready to order. I found this odd as usually you would be asked if you want water for the table and or drinks. But we went ahead and ordered. Then we noticed the party of 6 people we had been asked to move for, arrive, and be seated. What I noticed next was the same guy who took our order introducing himself to the ladies as Marco and proceeding to explain to them what the specials of the day were and offering drinks. This was in complete contrast to the reception we had received. So my partner got Marco’s attention and asked the question why the difference in reception? (By now we had received our Calamari starter, wine, and water for the table). His response was that he was busy and he was doing his best. So too busy for us but not too busy for them had no logic? We asked why we were not told about the specials for the day to which he responded, “they are all on the menu so you can see them yourselves, you are not missing anything”. At this point, we asked him why he was behaving like that and with a lack of apology? My partner told him that we would prefer to end our experience there to which he was told that Marco was going to box up our main, he fumbled to try and pop a cork back in the wine and stormed off to the kitchen to tell them. My partner got up and followed him to let him know that we did not want food in boxes and an open bottle of wine to leave with, we just wanted to leave. Marco is co-owner with one of the chefs who gave my partner the dirtiest look which also seemed threatening. Then Marco proceeded to drop a bill for $79 on the table and asked us to pay and leave. We told him we were happy to pay for the starter but not for a bottle of wine that had just been opened. At this point, he crumpled the receipt, grabbed the wine bottle and the two glasses he had poured, and stormed back to the bar. During this we were extremely polite, the rudeness and bad energy on display were like nothing we have seen before. We are foodies and have eaten across all continents and have never seen this type of behavior. Such a shame as the starter was nice and looking over at other tables it would have been nice to sample their cuisine. Whilst we appreciate restaurants get busy (it wasn’t full) without customers you don’t have a business. I hope Marco and his partner read this and at the very least appreciate this was poor behavior and an experience they really wouldn’t want diners coming to their restaurant to have. I hope the reasons for the behavior were not for issues we are trying to rid the world of. Extremely disappointing!