Reviews of 401 Dixie Nissan in Mississauga

I bought the extended warranty to ensure that I wouldn't face any issues when it comes to maintenance. I contacted the service manager to schedule an appointment for the repairs covered by the extended warranty. The manager confirmed three times that my warranty had expired. As a client, I had to contact Nissan Canada and inform them about the issue. Nissan Canada confirmed that my warranty is active, but the service manager insisted that he had confirmed with their warranty department that it had expired. After several calls with Nissan Canada, totaling three hours of conversation and answering multiple questions, they spoke with the manager. He called me to apologize for mixing up the months and days. I asked the manager if they could at least cover the cost of the diagnostic for the time they had inconvenienced me, but he refused. They also wanted to charge me a separate diagnostic fee for each issue with the car. So, guys, make sure to double-check everything they tell you

Terrible service!! I was totally ripped off of my money, called Nissan Canada HQ and they were even aware about the problems from this location, and working on investigating. Beware!! Do not go to this location unless you want to get scammed!