Reviews of Queensway Optometric Centre in Mississauga

On Dec.12, 2022 i had an appointment to see Dr. Black. I was intercepted by one of the receptionists who asked me to wear a mask. After informing her that I am unable to wear a mask due to medical reasons she said « no exceptions » to their mask policy. Few minutes after I made my way to the sitting area, a lady (without identifying herself) approaches me and insisted to talk to me in private. After we walked to the hallway away from the waiting area, that lady has given herself permission to ask about specificities of my medical condition that hinders me from wearing a mask. Last time I checked, this kind of behaviour is not only unacceptable but not legit…anything changed since then…?! I had informed her briefly of my medical condition for the sake of deflating the situation so maybe she would show some empathy and let things be: She said she had to consult with the doctor as to why my appointment is booked?! Meanwhile asked me to stay in the hallway and not use the waiting area - as if I am coming from a different planet and/or even discriminated against! I made my way out and told her to cancel my appointment! This left me thinking of How decent and professional that lady’s behaviour was? Was that a violation of my Human Rights? It is sad and shameful to see such behaviour still exist in Canada!