Reviews of Regal Nails, Salon & Spa in Niagara Falls

I am seriously angry at the business practice of this nail salon. I had a beautiful shellac polish and manicure done two weeks ago and I went back to have the remaining polish removed and “cleaned up”. I agreed to a “manicure” after the polish was removed and the price was clearly labeled on the board by the cash register as $22.00. Imagine my surprise when the owner (manager?) stated I owed $45.00 cash for the service. Since it was done, I felt I had to pay but I clearly stated I was angry and pointed out the price on her board. She said “Oh, sorry that’s the old price. It’s $45 now.” I said that was more than twice as much, and now I would not be tipping, which was unfair to the esthetician. She shrugged and I left to do my shopping in Walmart. When I was finished, I went back to repeat I was still angry and they should honour the posted price (which now was conveniently covered over with a sticker saying $32.00). She shrugged and said she thought I had Gel Nails removed (when she had clearly re-priced the Shellac service), gave me $11.50 back and refused to look me in the eye. If you want a service done at this salon, I recommend asking the price first. It sure left a slimy taste in my mouth! 🤬