Reviews of BRIKS Design-Build Group in North York

I am compelled to share our horrendous experience with BRIKS, and I strongly advise anyone considering their services to proceed with extreme caution. Our encounter with this company has been nothing short of a nightmare.

We initially chose BRIKS based on their promises of excellence and attention to detail in home renovations. Unfortunately, our experience turned out to be in stark contradiction to their marketing claims.

The most egregious offense was the mishandling of our home floor installation. From the outset, the BRIKS team assured us that they had the expertise to handle the project with precision. However, what followed was a series of blunders and incompetence that has left us with a faulty floor and other unresolved issues.

The floor installation, which was supposed to be a highlight of our home renovation, turned into a major disaster. There are noticeable defects and irregularities, making it clear that their so-called "attention to detail" was nothing more than a hollow promise. The final result is not only aesthetically displeasing but also structurally compromised.

Attempts to address these deficiencies with BRIKS have been met with indifference and excuses. They have failed to take responsibility for their errors and have been unresponsive to our pleas for resolution. The lack of accountability and commitment to customer satisfaction is appalling.

I cannot stress enough how disappointing our experience with BRIKS has been. Their inability to deliver on their promises has not only cost us time and money but has also left us with a home that falls far short of our expectations.

If you value your peace of mind, financial investment, and the integrity of your home, I strongly advise against entrusting any project to BRIKS. They have demonstrated a disregard for customer satisfaction and a lack of competence in their work.

In conclusion, save yourself the headache and frustration – look elsewhere for a construction contracting company that values its clients and can deliver on its promises.