Reviews of Khorak Supermarket in North York

So..I ordered 8 pounds of Mr. Amish butter from them on line.
I had never dealt with them before, but they were one of the only stores with stock.
I placed my order thinking that it was free delivery as my order was over $80.
I checked my invoice, and found I was charged over $90 delivery from North York to Burlington.
I asked to cancel, and found they didn’t have stock in the first place even though their web site stated they did.
They promised to refund and cancel.
That was Saturday the 27th.
Here I am on Monday still looking for my refund.
They responded it may take 2-7 days to return my $186 purchase.