Reviews of Oakville Volkswagen in Oakville

In my opinion, avoid this dealership, period. VW Oakville is sleazy and crooked and awful in every way. After fully agreeing on a deal (in writing), running my credit and taking my deposit, they dragged me along for 3 weeks at which point they blatantly backed out. It cost me 3 weeks of time, and thousands of dollars as interest rates went up and the value of my trade in dropped and my credit score dropped.

Damien was a pawn and literally said anything to get me into the dealership...including outright lies (avoid him as he has no power to do anything). Chris outright lied to me multiple times on the phone and then had the audacity to back out of the deal at the last minute. Bob, the GM, who knows if he even exists, never returned my calls or stepped in to do the right thing.

Awful customer service, awful staff, awful dealership. In my opinion, avoid all the hassle and go elsewhere, consider yourself warned. Find a dealer that values your business...not one that will say anything to get you in the door. Oakville Volkswagen is a disgrace.