Reviews of 324 Memorial (Orillia) Quick Lubes Ltd in Orillia

My wife had 15% oil life left indicated on the dash cluster. 2017 Honda Civic 2 L. took her car in for an oil change. full synthetic oil change and filter.
She then drove 40 km Home right after.
I was outside when she arrived and hadn’t spoken on arrival. I decided to check the oil to see if she got it changed, it looked a little dirty to me.
I asked her if she got it done she said, yup and showed me the receipt.
seemed odd. I started to investigate.
It looks the same as it did before she brought the car in for the oil change. I know this because I checked it before she left. We change our oil regularly and flush it every other time on all my vehicles.
I drained a little bit of oil out of the bottom oil plug into a empty clean clear plastic water bottle.. it was black as night.
I know my way around vehicles extensively.
I don’t always checked my oil in this matter after every time I’ve taken it to a quick lube type oil change place. Truth be told I’ve been sceptical before and have checked in this exact way. I’ve never been disappointed till now.
After a fresh oil change and small amount of driving afterwards all oil will always look a little bit cloudy because there is a little bit of old oil in the Engine that can’t be removed by draining it at a 10 minute Quick lube shop. But I will tell you there is no possible way for the oil to look this black and dirty after a fresh oil change and as little as 30 minutes driving afterwards.
I can say that it looks as though they change the filter and it looks as though they took some oil out because of the residue on the bottom of the engine.
But this is definitely a shady place.
I’m in the process with them trying to get a refund and contacting the necessary authorities.
So I guess we’ll see what happens. I won’t be returning and I would hope this is a reality check for them.

I'll never go back to this place again! I don't appreciate being ripped off! If I could give them no stars I would be happy with that decision! They don't deserve any credit as far as I'm concerned.
I have received four or five oil changes from these people. The last time I went I had my own oil and was told that it would be a flat rate of $20 to change my oil. They used my oil as I requested but tried to charge me over $80! Considering my normal oil change price was approximately around $57 in previous oil changes. After I was told $20 I walked up to the cash to pay for it he tried to charge me over $80. I complained and he brought the price down to just over $70.
It says on the website that they are open until 6, I am watching people try to get their oil Changed It is just after 5 and they are already closed.
Obviously they can't be trusted as far as I'm concerned.

Not impressed. The price is much higher then getting an oil change at the dealership. I got charged for windshield washer fluid but they did not top up the reservoir. When question about the air pressure I was told by the technician that there is 45 PSI in all four tires. However my invoice stated 28PSI. Upon further checking with the shop gauge, it indicated 30PSI. Upon speaking with the manager, I was informed that the invoice 38PSI was a typo, the shop gauge was inaccurate and that the tires are inflated to the tire specifications and not what is listed or recommended by the vehicle manufacture. Very confusing to say the least and poor service.