Reviews of Impressive Climate Control in Ottawa

Hello,

Don't trust their points system. For every purchase that is made from their store, you have points accumulated. But when one goes to try and redeem them, their website does not allow it at all, not even at checkout.

I called them out on that, and they did not co-operate on this at all. They just indicated to clear my browser cach and try again. I not only did that, but also tried on many other browsers and there is nothing different on the checkout page that allows for one to redeem points, on any browser I tried.

When I specifically called them on the phone, they were very hesitent to help, and came up with every excuse in the book not to help. In the end, I even asked them to send me a screen shot of what they see on their end, on their browser, (as they have my email), and show me what the checkout web page looks like when people can redeem points. They were extremely stubborn on that point, and they refused to send me anything. Hmmm!

The other point is that these redeemable points they keep accumulating for customers has been going on for many, many years. How come even after this many years, it is not possible to redeem points?!?

This is fraud.

The worst business ever. I ordered fireplace gasket for pick up, arrived the day after, have been told to come back in 2 weeks. When I’ve asked for order cancellation suddenly the owner start bullying me and being disrespectful. Very rude owner. Don’t waste your time with this people!!!
This company doesn't deserve to be Regency distributors!!!