Reviews of Beaute Canine Pierrefonds in Pierrefonds

M’y parents had been taking our precious dog there. I heard that they excepted exotic animals. I have Guinea pigs! The first time I took them they charged me 60$ for the both of them to be groomed and nails clipped. They took a picture and put them on the wall I was happy. The second time it took me months to even get an appointment just for a grooming since I think 10$ for clippings is over priced for my little Guinea pigs. I finally after 2 months got an appointment. I got the text for a reminder and was excited to bring them. Meanwhile I had a hard time getting them out of the cage this time as it had been awhile they hadn’t been groomed. I got there late, but I had called and explained I was running late. They said no problem that they were behind schedule. As I walk in all excited, it took them about 5 minutes to come greet me. The lady that does exotic animals doesn’t even smile or greet me, she begins to tell me I can’t take them today because I have 3 jobs and I need to be finished before I certain time. I immediately begin to tell her that that’s not my problem and she is to take them, she says it will be quick then. I said no problem I’ll stick around the area. 35 minutes later not even, they text that they are ready to pickup. I get to the place for pickup and the lady that does exotic animals is flying out the door, and the other lady is taking my payment. She goes to tell me it’s 92$ for the both of them. I FREAKED OUT! I said 92$ there’s no way. She begins to even tell me 30$ for one of them because they were just washed a little and groomed around their private area and that the other one was 50$ for a half ass grooming and a wash. I literally told the lady there’s no way it went from 60$ to 92$ For doing less than the first time and that’s way more than even a dog grooming. I will never go back there, pricing and professionalism is terrible. I advise you that they are not a friendly place and they overcharge for not even doing a full job. Pathetic!