Reviews of Pandora in Pointe-Claire

If I can put a zero as my review, I would!!! But unfortunately the site wont let me. My daughter bought a ring and after being fitted, it was still loose.She only noticed really when she walked out of the store returning a bit later to get a refund or a size smaller. She walked in and then out because they were busy. Waited again 2 hours to be served to be told she had it on her finger..no refund or exchange. Called today to speak to manager Caterina. from Fairview Pointe-Claire.bad service..impolite..no way of getting a compromise..my daughter just wanted a size lower..
now we will never shop there again. Pandora, you say you value your customer service..prove it..First you should fire your manager. Useless for customer service!! And the wait times unacceptable!!

I had to add to my post..Pandora corp you should read all the reviews in the last months and see that there is a problem..revamp the store with a new manager and new staff. This is ridiculous!