Reviews of Anderson Motors Ltd. in Prince Albert

Wow is all I can say! Dealing with Anderson Motors has been such a great experience, their customer service is on another level. We had a few small issues come up, no fault of theirs and they went above and beyond to make things perfect, no questions asked. We traded in our previous truck too, and they gave us WAY more for our vehicle than anyone else we inquired through, including our previous dealer! We sure love our truck and how we have been treated. If you are looking to buy a vehicle, you are not going to get a better dealer than this, this is a family run dealership, and it shows. We have used many dealers in the past, trust me, use Anderson!

If I could give less than 1 star I would. I am truly disgusted by how this company does business. We were forced to take our vehicle there after a no-fault car accident we were in and the body shop was only supposed to inspect the vehicle and give us a final estimate of the damage. We do not trust Anderson and were going to take the vehicle to another body shop in our home city after this was done (unfortunately it had to be towed to Anderson because they are the only body shop in Prince Albert that deals with Dodge and SGI wouldn't tow it to our home city). Well sure enough we get a phone call months later from SGI saying that our vehicle was fixed. Anderson was NEVER authorized to fix this vehicle, they had no signature of ours, we were provided no work order stating the repairs and parts used, nothing. Then the body shop manager (Bryan?) has the nerve to tell us that we authorized the repairs and that he owns our vehicle now if we don't sign for it and then demanded to know who our lawyer was. He also refused to provide us with a list of the repairs and parts used until we signed for it....what a joke. He lied to SGI and the Ombudsman (after we contacted them for help) saying that they were in contact with us throughout the whole process and we knew of the repairs. These people are absolute crooks. Not only did they "fix" a vehicle which they had no legal authority to do, but the repairs are laughable at best. Some parts are held together with double-sided tape. Extremely unprofessional, liars and thieves. Avoid this place at all costs. I can't believe in this day and age companies can get away with treating people this way.