TODAY THURSDAY AUGUST 3/2023 WAS A DEFINITE STRESSFUL DAY AT THE CLINIC. i CAN'T MENTION ANY NAMES, BECAUSE IN TODAY'S WORLD, PEOPLE GET OFFENDED. ON JULY 21/2023 I WENT INTO THE CLINIC TO BOOK MY FUR BABY FOR AN APPOINTMENT, THIS WAS THE FIRST TIME MY FUR BABY WAS GOING TO THIS CLINIC, I BROUGHT ALL OF MY INFORMATION INTO THE CLINIC ON THIS DAY, THE RECEPTIONIST DECLINED TO TAKE MY FUR BABIES CLINICAL RECORDS AND SAID THEY WOULD DO IT WHEN MY APPOINTMENT WAS ON AUGUST 3/2023, TODAY AUGUST 3/2023 I WENT INTO THE CLINIC, THINKING EVERYTHING WAS GOING TO BE ALRIGHT WITH ME HAVING PET INSURANCE THROUGH TRUPANION. WELL FIRSTLY THE RECEPTIONIST, MAYBE WAS HAVING A BAD DAY,BUT SHE DEFINITELY HAD A CHIP ON HER SHOULDER. ANYWAYS ME THINKING THAT I HAD MY PET INSURANCE, THE VET I WAS WITH, GAVE ME THE OPTION TO HAVE AN X-RAY DONE OR NOT DONE. I BELIEVE THAT THE VET, SHOULD HAVE SAID LET'S SEE IF YOUR PET IS COVERED BY MY COVERED BY MY PET INSURANCE COMPANY, ME NOT KNOWING ANY BETTER, AGREED TO GET THE X- RAY DONE, AS YOUR FUR BABIES ARE FAMILY AND YOU WANT THE BEST FOR THEM AT ALL TIMES. THE TIME CAME TO PUT THE CLAIM THROUGH THE PET INSURANCE COMPANY, WELL IF THE RECEPTIONIST THAT HAD THE CHIP ON HER SHOULDER WOULD'VE TAKEN ALL MY DOCUMENTATION FOR MY FUR BABY AND PROCESSED IT TO MY PET INSURANCE COMPANY, IT WOULDN'T HAVE TAKEN SO MUCH TIME TO SEE IF MY PET WAS COVERED UNDER MY INSURANCE COMPANY, THEN ALL OF A SUDDEN SHE BARKS BACK AT ME AND SAYS IF YOU WOULD LIKE SOMEONE ELSE TO TAKE CARE OF ME, OF COURSE I'M GOING TO SAY YES I WOULD LIKE TO INTERACT WITH ANOTHER EMPLOYEE, SO I WAS EXPLAINING MY WHOLE SITUATION WITH THE OTHER RECEPTIONIST, THEN AGAIN ALL OF A SUDDEN SHE TELLS ME THAT HER OTHER RECEPTIONIST WAS DOING HER BEST. WELL IN MY LINE OF WORK YOU CAN'T JUST DO YOUR BEST, MY WORK HAS TO ULTIMATELY BE 100 PERCENT FULL PROOF OR PEOPLE CAN DIE, IN THE MOVIE THE ROCK WITH NICHOLAS CAGE AND SEAN CONNERY, I'LL NEVER FORGET THIS LINE THAT WAS SAID BETWEEN STANLEY GOODSPEED (NICHOLAS CAGE) AND JOHN MASON (SEAN CONNERY), STANLEY GOODSPEED SAYS I'M DOING MY BEST, JOHN MASON SAYS YOUR BEST!!!! LOSERS ALWAYS WHINE ABOUT THEIR BEST. ANOTHER THING TELLING THE TRUTH ABOUT YOUR FUR BABY'S HISTORY DOES NOT PAY OFF, AS MY INSURANCE DECLINED MY CLAIM, ALSO BEWARE THIS VETERINARY TRIES TO UP SALE ANYTHING THEY CAN. I HOPE EVERYONE CAN LEARN FROM THIS LESSON IN LIFE. REMEMBER FELLOW CUSTOMERS DEMAND TO HAVE ALL YOUR PETS INFORMATION TO BE PUT THROUGH THE INSURANCE COMPANY BEFORE YOU BRING YOUR PET IN FOR OBSERVATION. IT WILL SAVE YOU TIME AND STRESS. ON ANOTHER NOTE, MY FIRST EXPERIENCE AT THIS VETERINARY CLINIC WAS AMAZING. TODAY IT WAS A DISASTER. ALSO TELLING THE TRUTH DOESN'T PAY OFF. MY NEIGHBORS AND FRIENDS WARNED ME ABOUT THIS VETERINARY CLINIC, I THOUGHT I WOULD GIVE IT A SHOT. IN FINAL i HAD TO PAY 400.00 DOLLARS, SHAME ON YOU LOMSNES VETERINARY CLINIC.
