Reviews of Niagara Glass Ltd in St. Catharines

I am very disappointed with Niagara Glass at first they had the incorrect size and then took another week for them to get the right size. After they had the size they came to install and left caulking all over my window, floor and even my table…very very very disappointed and do not recommend.

I provided Niagara Glass with a dimensioned drawing, pictures and detailed description of the shower door I was looking for. They sent me a quote and I confirmed the scope with the sales person. I booked my appointment to have the shower measured and they never showed up, only after another month did they finally come to measure. The technician just walked in without ringing the doorbell and was wearing a somewhat pornographic T-shirt which I didn't appreciate having young children in the house. He seemed knowledgeable enough and we discussed all the options, and I thought we had everything figured out. He then sent me a new price for more than double the original quote. Eventually I spoke with the owner and he said that the original quote didn't include any labour which was a complete lie as the quote clearly stated supply & install, but he conveniently couldn't figure out how to open it on his computer. At the end of it all they refused to honour their quote and it wasted months of my time.