Reviews of Hardwood Flooring Guys in Toronto

I am horrified at the behaviour of this company. We purchased approx. 4000 sq ft of solid maple hardwood flooring which we had them install only to have a tremendous number of boards split lengthwise. The cupping or curling of the boards has not diminished after over a year. When we contacted the company we were assured that they would replace the split boards and felt the extreme cupping could have been because their installer installed the boards too tight. We have been continually told that they will come over and deal with it but after 15 months of phone calls and emails nothing has been done and now they won't even return my calls. I am disgusted by the lack of professionalism that this company has displayed and I would recommend you stay as far away from them as possible!! They don't stand behind their product and apparently don't care about their customers once the cheque clears the bank!