Reviews of Kawaii Spa in Toronto

This was my third time to the spa and the first time were average. However, today I had a 2nd massage with Linda who works on Wednesday's who I found to be extremely deceptive, dishonest, manipulative, and harmful to any client/visitor. Although during an initial appointment she was nice just to get a repeat client, today she was verbally abusive and demeaning towards me where I am a very nice guy and tip extremely well everyhwere. She left our scheduled appointment in the middle of it since another client that I overheard her negotiating a price with him out my room door when I could hear them loudly...how unprofessional and vulgur...no class or good business taste. Furthermore, she said she had to run as a result I would not have to leave a tip but threathen another girl came and demanded a tip...they were both loud and abusive, which is is certainly not only very bad customer service but demeaning to an individual. I am a highly respected gentleman where no one has ever spoken to me in this matter. As a result, since I have paid with a credit card and did not authorize a tip that they charged my card, I am disputing that charge without having to sue them for anguish and malicious behaviour/business practices.