Reviews of Vernon Kia in Vernon

I was at another mechanic who called Kia for the part that I needed. Kia stated it was nationally back ordered.

I went to the Kia dealership in person and asked what could be done to fix my 2013 Kia Sorrento. They told me that the part was "dealer only" and that no Kia location had one in Canada. Would be more than a month to get a part. Shrugs all around the parts department, so sorry. Go ask else where.

Yes I started swearing at them, and I was asked "why are you swearing? at us?"

Maybe I'm swearing because I'm 1800km from home, driving a KIA vehicle, at a KIA dealership and they are "meh... nothing we can do. Good luck."

I ended up calling Kia LANGLEY, and they were able to find and direct me to a wreckers that was 30km away to get a used part to get me under way. Kia Vernon didn't do a damn thing to help in any way. Yes, THAT'S why I was swearing at them.

I would not recommend this dealership for parts, for service or for anything. Useless in every possible manner with no empathy or ability to help a Kia customer that's stranded with their POS vehicles.