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1027 Bayridge Drive, K7P 3B8, Kingston, Ontario

(613) 634-7123

https://princessanimalhospital.com/

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Hours may differ - changed a while ago
Thursday:
08:00 AM - 07:00 PM
Friday:
08:00 AM - 07:00 PM
Saturday:
09:00 AM - 04:00 PM
Sunday:
Closed
Monday:
08:00 AM - 07:00 PM
Tuesday:
08:00 AM - 07:00 PM
Wednesday:
08:00 AM - 07:00 PM
Reviews
1.00/5
Poor
J Thomasing
26.11.2024
SourceYablyYably
Dr. Caudle is a liar. Dr. Caudle omits to do things then he alters the medical records so he won't lose his license. The Princess Animal Hospital treated our beloved dog like garbage.
Bella was having difficulties breathing. The Princess Animal Hospital never offered oxygen therapy, IV fluids, steroids to reduce airway inflammation, or bronchodilators to expand the airway and increase airflow. The Princess Animal Hospital refused to give us an emergency referral to Toronto for Bella's breathing. Plus, Dr. Caudle never cleaned Bella's feet, never took a swab of the infection and prescribed costly antibiotics which did nothing to help Bella. The infection and pain got worse. We visited the Princess Animal Hospital again during the same week and the Princess Animal Hospital prescribed more of the same useless antibiotics charging us hundreds more dollars. Dr. Caudle claimed that it was my fault that he did not have time to examine Bella's feet because I told him that I did not want to waste my time chitchatting with him: I was concerned about Bella's breathing. I wanted Dr. Caudle to help Bella breathe. Dr. Caudle didn't do anything to help Bella breathe. Dr. Caudle failed to show any compassion for our dog. Dr. Caudle later told us that our dog should be euthanized then cancelled the euthanasia appointment, telling me that I can make another euthanasia appointment within 24 hours which was another lie. Bella died in pain. Bella suffered. After Bella's natural death, the Princess Animal Hospital asked us what we were going to do with the body because the Princess Animal Hospital was going to try to get more money out of us for cremation and an urn. I refused to give Dr. Caudle and the Princess Animal Hospital more money. I let someone else handle the body. No one from the Princess Animal Hospital sent us a condolence card after the thousands of dollars I had spent in their clinic of the years. I blame Dr. Caudle and the Princess Animal Hospital for the way Bella was treated.
469 reviews from 3 other sources
4.42/5
Good
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4.30/5
301 reviews on Google
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4.31/5
32 reviews on TopVet
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4.70/5
136 reviews on Facebook

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