Reviews of Shoppers Drug Mart in Orleans

I had my diabetic medication on automatic renewal. They were a month late, I realized I was late for renewal and sent in renewal by phone requesting it in 24 hours. I started calling the pharmacist on my way t pick it up and was on hold for the entire 25 minute trip. I was still on hold when I got there. I got to pharmacy to pick it up 26 hours after request it wasn’t ready because they couldn’t fill with what I normally received. they didn’t call me to see if I would accept an alternative. No call no notice! I had a similar experience the day before with emergency medication prescribed by emergency doctor which was to be ready in an hour I returned 2.5 hours later and it hadn’t even been done. I am extremely disappointed and frustrated with the service.